Frequently Asked Questions
How Does The FitRestore PlantarPro™ Support Work?
An ankle sleeve for plantar fasciitis delivers gentle, uniform compression around the arch, heel, and ankle to reduce stress on the plantar fascia ligament. This support helps limit excessive movement that can aggravate microscopic tears in the tissue. By stabilising the foot and improving alignment, it allows customers to walk, work, and exercise with less strain and more confidence.
Can It Help With Heel And Arch Pain?
Yes, many customers choose FitRestore PlantarPro™ Support specifically to ease sharp heel pain and aching arches linked to plantar fasciitis. The compression helps reduce swelling and irritation around the heel and arch while supporting the foot’s natural shape. Over time, this combination of support and pressure relief can lessen daily discomfort and make each step feel more cushioned and controlled.
How Long Before I Feel Results?
Some customers notice a reduction in pain and better comfort within the first few wears, especially when standing or walking for long periods. However, plantar fasciitis often develops over time, so consistent daily use of the sleeve is usually recommended for several weeks. Best results typically come when the sleeve is combined with stretching, supportive footwear, and any guidance provided by a health professional.
Where are you located?
Our head office is located in Sydney, NSW.
How much does shipping cost?
Shipping is free on all orders to Australia.
How long does shipping take?
We offer free shipping on all orders. Most items arrive within 3 to 10 working days depending on your location within Australia.
Do you ship internationally?
We currently only ship to Australia at the moment. You can contact our team for any further questions or potential custom international deliveries.
What is your refund policy?
We offer a 14 day money back guarantee. If you’re not completely satisfied, just reach out and we’ll make it right. For more information, visit our ‘Refund Policy’ in the footer of our website.
Is my payment information secure?
Yes, all transactions are processed through encrypted and secure checkout systems to protect your information.
How do I track my order?
Once your order ships, you’ll receive a tracking link via email so you can follow it every step of the way. Simply use the link or enter the tracking number on the ‘Track Your Order’ page at the top of the website or in the website menu if you’re on a mobile device.
How much does shipping cost?
You can reach our friendly support team through our contact form located on our 'Contact us' page, or by emailing us directly at shop@fitrestore.com.au
Our operating times are Monday to Friday, 9AM - 5PM AEST. We aim to respond within 24 hours during weekdays.